Endicia Reviews
Endicia Customer Reviews (2)
- Most recent
- Oldest
Verified Buyer
Verified BuyerEndicia Customer’s Q&A
Endicia Features and Benefits
Endicia Shipping Software offers a range of key features and benefits that can simplify the shipping process for e-commerce sellers, retailers, and warehouses. Here are some of them:
- Print Postage Online: The main feature is the ability to create postage labels on your computer. Print the label and stick it on your package without going to the post office.
- Works with Online Stores: Endicia connects with popular online stores like Shopify and WooCommerce. This means you can manage all your shipping needs in one place.
- See Where Your Package Is: In an era where customers crave transparency, Endicia steps up with robust tracking features.
- Use Different Shipping Companies: Endicia allows you to choose from different shipping companies for your needs.
- Fix Address Mistakes: Endicia's built-in address validation eliminates undeliverable parcels due to an incomplete address.
- Make Your Labels Look Cool: Endicia allows you to customize your labels to make them look professional and appealing.
- Discounted USPS Rates: Get discounted USPS rates (up to 40% lower domestically and 5% lower internationally) with no minimum volume requirements.
- International Coverage: Endicia handles overseas purchases well and offers competitive fees compared to traditional USPS.
- Insurance: Endicia offers guaranteed insurance discounts up to 40%, top-rated coverage up to $10,000, and hassle-free, fast claims every time you ship internationally.
These features and benefits make Endicia a comprehensive solution for managing your shipping needs. It's designed to save time, reduce costs, and improve the efficiency of your shipping process.
Endicia Pricing
The pricing for Endicia Shipping Software starts at $19.99 per month plus applicable taxes. This includes the first month of service. There is a 4-week trial period available, during which you can cancel your account online or by phone and pay no service fee. The service will continue uninterrupted as long as you do not cancel. Endicia offers features such as printing postage 24/7, USPS rate discounts, global address verification, and support for all major marketplaces and shopping carts including eBay, Amazon, and Shopify. Upon sign-up, you get $5 in free postage to use during your 4-week trial.
Payment Method
Endicia.com offers several options for payment methods. When an account is first opened, the credit card entered during the registration process is automatically used to fund the account balance, which pays for any postage purchased through the account. This payment method is also used for the monthly subscription fee if the trial period is continued.
However, multiple payment methods can be added to use different credit cards for different types of transactions. Endicia has three transaction types:
- Account funds: This balance pays for any postage purchased in the account, any package insurance included, as well as any post-shipment adjustments that could occur.
- Service fees: This is the monthly subscription fee for the account.
- Supplies purchases: This is for any supplies purchased from the Endicia store.
To add a payment method:
- Go to the username drop-down menu and select Manage Account.
- Choose Payment Methods from the Account Settings section.
- Click the Add icon.
- Enter the information for the new payment method, then click Save.
Once the new payment method has been added, it can be assigned to one or more transaction types in Payment Settings. Use the drop-down menus to select which Payment Method to use for each purchase type: Account Funds, Service Fees, and Supplies Purchases.
Please note, certain subscription plans may not be eligible for some features. For more information, contact the Endicia support team.
Endicia FAQs
Endicia Alternatives
Here are the top 10 alternatives to endicia.com:
- BarTender: This software makes label design and management simple and easy, yet powerful.
- Loftware NiceLabel: It offers a familiar Microsoft Word-like user experience for quickly designing professional labels.
- Maestro Label Designer: This is a tool for creating, designing, and printing your labels.
- Linnworks: It allows you to manage all orders, inventory and CRM records, from all channels, in one place.
- Loftware Cloud: This is another alternative for label printing.
- WebCenter: This is a powerful web-based platform that manages packaging pre-production specification, approval and project life cycle.
- MarkMagic: This software helps you integrate barcode labels, RFID tags, electronic forms, and report writing.
- Label LIVE: This is a simple to use professional barcode label design software.
- Zazzle: This is a marketplace that allows designers and customers to create their own products.
- Shiptheory: This is a fully automated shipping integration platform.
These alternatives offer various features that might suit different business needs. It's recommended to explore each one to find the best fit.
How To Open A Endicia Account?
To open an account on endicia.com, follow these steps:
- Visit the Endicia website.
- Click on the Account Setup option.
- Choose the type of account needed. The main types of accounts are: Shipping Label Account and Return Label Account.
- Fill in the required information, including:
- Account Number: This is assigned when signing up for Internet Postage.
- Pass Phrase: This connects the software on the computer with the online account. It is required to print postage with the software. For security, it is recommended to change the Pass Phrase at least every 90 days.
- Return Address: This is the address that will print on shipping labels. It includes Name, Company, Address lines 1-4, City, State (use two character code), ZIP Code, Phone Number (number only, no special characters or spaces).
- Optional fields include:
- Group Code: This is an alphanumeric value that appears in online reports for all shipments. It is commonly used for department codes or linking shipments to a specific project or shipping location.
- Email: Enter an email address only if an Endicia employee activates a feature to automatically send email notifications to recipients.
- ZIP Code Packages Are Mailed From: This field defaults to the return address ZIP Code. This field is used to calculate postage amounts.
- After filling in all the necessary information, click OK to complete the account setup.
Remember, certain subscription plans may not be eligible for some features. For more information, contact the Endicia support team.
Endicia Return Policy?
Endicia.com offers several options for creating return labels. Customers can create return labels for any domestic label previously created. However, international labels are not eligible for returns.
Three options for creating return labels are available:
- Email a prepaid return label: This option allows the purchase of a return label and emailing the label PDF to the recipient's email address. These emailed return labels are active for 24 hours once created. If the label is not used within 24 hours, a refund can be requested for up to 28 days.
- Email a QR code "no label" return: This option is useful if the recipient does not have the ability to or prefers not to print the label themselves. Instead of a label PDF, they'll receive a QR code they can take to the Post Office or UPS drop-off location. The agent can then scan the QR code, print the label, and attach it to the shipment on the spot! QR codes expire after seven days once created.
- Send a pay-on-use return label with the outgoing shipment: A pay-on-use return label is a label you are only charged for if it is used. This type of label does incur a small per-label fee. The Pay-On-Use Return feature must be enabled for your account before you can create this type of label.
For refunds, postage misprints and unused mailpieces with Endicia addressed postage may be eligible for a reprint or a refund, subject to USPS rules. For electronic refunds, the request must be within 30 days of the print date. For physical-proof refunds, the request must be within 60 days of the print date. Refund requests are generally processed within 12 weeks of receipt of a claim.
Please note, certain subscription plans may not be eligible for some features. For more information, contact the Endicia support team.
Explore Similar Stores
See All Stores
